Contact Maple Knoll Water Restoration

What's safe to do before the crew shows up in Maple Knoll?

Before the crew gets there, your job is to keep people safe and keep the water from spreading, and the list below shows what's worth doing on your own.

• Keep everyone out of water that has reached baseboard outlets or a power strip until the power to that area is off.
• For a leak at one fixture, close the small valve under the sink or behind the toilet. For anything bigger, use the main valve, which is usually in the basement near the meter.
• If water is coming up through a floor drain, treat it as sewage and keep people and pets out of it until the crew checks it.
• If you have a sump pump, check whether it's running. A tripped breaker or an unplugged cord is worth a look, as long as you can reach it without wading in.
• If a frozen pipe split, close the main valve before it thaws further, and skip open flames or heat guns on the pipe.
• Get papers and keepsakes off the floor and into a dry room first, since those are the hardest things to replace.
• The EPA's mold and moisture guide says water damaged areas and items should be dried within 24 to 48 hours to prevent mold growth, so it's worth calling as soon as the water is under control.
• The Indiana Department of Insurance advises against permanent repairs before the insurance company's inspection, so stick to steps that stop the water and protect your things.

What will the team ask about your Maple Knoll home?

The person who answers will ask a few quick questions so the crew shows up with the right equipment.

• What started it, if you know, like a burst pipe or rain coming in.
• Whether it's clean water from a supply line or water that came up from a drain.
• Which rooms in the finished basement are wet and whether the water reached the walls.
• When you first noticed it, because the drying plan depends on how long materials have been wet.
• Roughly when the house was built. Much of Maple Knoll went up in the 1990s to 2010s, and the age points the crew toward likely trouble spots.
• A good callback number, in case the call drops.
• Whether you've called your insurance company yet, and either answer is fine.

Answer what you can, and the crew will fill in the rest during the first visit.

What does the first visit look like?

The visit opens with the source and safety, since drying can't start while water is still coming in.

The crew takes moisture readings room by room and records them along with the damage photos, so the photo report shows what was wet and how wet it was.

Our water restoration manager is IICRC certified. The IICRC's S500 standard covers professional water damage restoration, and its S520 standard covers mold remediation.

You'll see the photo report and the readings, and the crew will explain what they found so you can decide with your insurance company.

If you go ahead, the crew removes standing water, sets up drying equipment and checks the readings on return visits until the wet materials are dry.

Which details about Maple Knoll homes help the crew plan?

Most homes in Maple Knoll were built in the 1990s to 2010s, and in houses that age water heaters and appliance supply hoses are common leak points. Typical houses here are two story homes. Finished basements are common here, so the crew checks behind finished walls and under carpet, where water hides. Winter freeze and thaw cycles can split pipes in outside walls and unheated spaces, which is why winter leaks often start at an outside wall. Tell the person who answers what you know, and the crew will take it from there.

Does this page cover your part of Maple Knoll?

Homeowners in these parts of Maple Knoll use this page:

• Maple Knoll · much of it from the 1990s to 2000s, finished basements are common
• Enclave of Maple Knoll · homes from the 1990s to 2000s, many with finished basements
• Countryside · finished basements are common
• Merrimac · homes from the 1990s, many with finished basements
• Centennial · built mostly in the 1990s to 2000s, many with finished basements
• Viking Meadows · much of it from the 2000s to 2010s, many with finished basements

This number also takes calls from nearby Morgan Woods, Wood Wind Landing, Springmill Villages, Sedona, Saddle Creek and Bridgewater Club. If you're not sure your street is in range, call and ask, and the person who answers will tell you whether a crew can get to you. The service pages cover each job in more detail, starting with water damage restoration and basement flooding.

What do Maple Knoll homeowners ask before they call?

Who runs the crews behind Maple Knoll Water Restoration?

Indy Roof & Restoration, founded by Aaron Christy in 2018, powers Maple Knoll Water Restoration. It holds an A+ rating from the BBB and has been accredited since 2019, as its BBB profile shows.

In 2025 it was named one of the Best Places to Work in Indiana among small companies. Aaron was a guest on FOX59's Indy Now in January 2026, talking about water restoration and how to protect your home. Call the number on this page any time to reach the team.